Privacy Policy
Last updated: April 19, 2026
TechOne CRM ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information we collect
We may collect information that you provide directly to us, including:
- Account information (name, email address, business name, password)
- Payment and billing information when you subscribe to a plan
- Content you create or upload (leads, messages, templates, workflows)
- Communications with our support team
We also collect certain information automatically when you use our services, such as IP address, browser type, device information, and usage data (e.g., pages visited, features used).
How we use your information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraud and abuse
- Comply with legal obligations
Data sharing and disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With service providers who assist us in operating our platform (e.g., hosting, payment processing), under strict confidentiality obligations
- To comply with laws, regulations, or legal process
- To protect the rights, property, and safety of TechOne CRM, our users, or others
Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Passwords are hashed; sensitive data is transmitted over secure connections.
Your rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data, or to object to or restrict certain processing. You can update your account details from your profile and contact us for other requests.
Cookies and similar technologies
We use cookies and similar technologies to maintain sessions, remember preferences, and understand how you use our services. You can control cookies through your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
Contact us
If you have questions about this Privacy Policy or our practices, please contact us at our contact page or at privacy@techonecrm.com.